by Andy Spencer, 2 June 2010

If you're like most healthcare professionals that I meet, your workload probably seems never-ending.  Do you think that even one day away would put you into a hole from which you'd never escape?

by Cynthia Andersen, 6 May 2010

Some physicians tell us they've brought their billing in-house to save dollars.  Here's an example using the situation of Dr. Smith, let's call him:

• He has a small practice, is the only rendering provider, and sees about 20 patients a day.
  
  

by Andy Spencer, 5 May 2010

Upon arriving in the world of medical billing, I quickly realized that I was now involved in a problem-plagued industry, but the difficult task was trying to determine why this industry is so flawed!  The deeper I searched, the more

by Cynthia Andersen, 1 April 2010

Never have healthcare providers been more pressed to capture every dollar and to receive payments as quickly as possible.   The price of money has increased, and costs have risen so that more pressure is on the billing staff to resolve open accounts more quickly.

Your billing staff must work an unresolved account as soon as the denial reaches your office.   Here are the steps

by Alonzo Russell, 12 January 2010

Every day I am amazed by people!  Think about this for a minute:  Someone shows you how you can increase your pay by 25% but you can't bring yourself to say "Let's do it!"  What I'm talking about is physicians who believe that the way they've always done their billing is acceptable!  How can it be acceptable to get paid a fraction of what you're owed?  How can it be acceptable to

by Cynthia Andersen, 19 November 2009

Benefits #6 and #7 of outsourcing to an online billing service to handle insurance claims and patient bills:

Benefit #6:  You can free up valuable space for seeing patients.

Even though your practice may have outgrown your available facilities, you may be locked into a long-term lease of 5 to 7 years.  Outsourcing to an

by Cynthia Andersen, 5 November 2009

Benefits #3, #4, and #5 of outsourcing to an online billing service to handle insurance claims and patient bills:

Benefit #3:  You can eliminate the problems of using office software and getting support and service.

Many doctors who’ve purchased internal software and hardware systems (whether expensive or inexpensive) have difficulty and expense in getting service, support, and software updates from their

by Cynthia Andersen, 1 October 2009

Denied claims are a major physician practice management issue.  Physicians are getting hammered with denied claims, but chronic denials can be fixed.

Uncovering the source of the problem.  Consultant Deborah Walker Keegan, coauthor of the book The Physician Billing Process: Avoiding Potholes in the Road to Getting Paid, recommends

by Cynthia Andersen, 17 September 2009

A recent CNNMoney.com article reported that some physicians are fed up with the costs of running their practice and are ready to quit.  The costs of malpractice insurance, salaries, and

by Cynthia Andersen, 20 August 2009

A recent CNNMoney.com article mentions healthcare's biggest money wasters.  One of the two biggest is claims processing.  Inefficient claims processing wastes as much as $210 billion each year, according to data from